Child-Centered Care

We prioritise children’s safety, well-being, and meaningful family connections in a supportive environment.

Professional Excellence

Our qualified team upholds the highest standards in supervision and family support, delivering safe and structured services.

Empathy & Understanding

Every family has a unique story. We listen with compassion and provide tailored support to meet individual needs.

What we do

Guiding Families with Trust, Respect & Care

At Family First Contact Services, we are dedicated to supporting families with safe, professional, and compassionate supervised contact services. Our goal is to ensure positive and meaningful connections between children and their families in a secure and supportive environment.

Why Choose Us

At Family First Contact Services, we understand the importance of safe, respectful, and professional family interactions. Our dedicated team ensures a supportive environment where children and families can connect with confidence.

  • Qualified & Experienced Supervisors

    Our team is trained to handle complex cases with professionalism and care.

  • Child-Focused Approach

    We prioritize children's safety, emotional well-being, and best interests.

  • Flexible & Reliable Services

    We offer supervised visits, respite care, and support tailored to your needs.

  • Respect & Confidentiality

    Every family is treated with dignity, privacy, and understanding.

Qualified & Experienced Supervisors

Our team is trained to provide safe, structured, and professional supervised contact.

Respectful, Private & Confidential Service

We uphold the highest standards of privacy and respect for every family.

Minimal Waiting Times

We ensure quick and efficient service to support families when they need it most.

Industry-Recognized Qualifications

All team members hold relevant qualifications in welfare, human services, and social work.

Highly Skilled & Experienced Team

Our staff members are experts in child welfare, social work, and family support.

Working with Children Check Approved

Every staff member is certified and meets all child safety requirements.

Innovative & Family-Centered Approach

We provide tailored solutions to ensure the best outcomes for children and families.

Contact Us for more Information

Have questions or need support? Our team is ready to assist you. Contact us today for safe, professional, and compassionate family contact services.

testimonials

What Parents Say:

Every child deserves a safe, supportive, and loving connection with family. At Family First Contact Services, we make that possible with care, respect, and professionalism.